Zepai
Support

How can we help?

Quick answers or direct email.

Find the answer to your question in the FAQ or write to us directly. We respond the same business day.

What people ask us most.

Do I need to know how to code?+

No. Zepai is designed for professionals who design and supervise systems, not who code them. No code is written in any mission.

What happens if I fail a mission?+

You iterate. Unlimited retries, up to 10 simulations per day on the Pro plan. Each attempt shows you which design stage failed and why.

How is my design evaluated?+

It generates 8–25 synthetic cases (including adversarial ones) and runs them against your design. It compares expected output with actual output and returns a weighted score per stage (0–100).

Does it work for small teams?+

Yes. From 5 seats. The Teams plan gives you an admin dashboard with member progress and the ability to invite and remove members.

Are the certificates worth anything?+

They're verifiable on this site using a verification code. Anyone can confirm the authenticity without needing to create an account.

IF YOU HAVE AN ACCOUNT

Account support

Account issues, billing, simulations not loading, or product feedback. We respond within 4 business hours.

support@zepai.io →